Tend Health adds two major medical centers in Auckland


Tend Health today announced the purchase of two major medical centers – Auckland’s Symonds Street Medical Center and Pakuranga Medical Center – as part of its strategy to create access to high-quality in-person clinical care , integrated with the intelligent technology of Tend.

Tend co-CEO Cecilia Robinson said, “Both clinics see the company growing its fully integrated primary health care service, in person and online. The Symonds Street and Pakuranga Medical Centers are important milestones for Tend as we work towards our goal of making New Zealanders the healthiest people in the world by improving access to high quality clinical care at home. using world-class technology.

The acquisition of the two clinics follows the recent capital increase of Tend Health, which helps the company continue to acquire medical practices in Auckland and Aotearoa and grow Tend’s physical footprint nationwide.

“Our GP workforce is aging and many practice owners are struggling to plan for their succession as retirement approaches, with a pool of potential GPs who are willing or able to join in. more and more. We believe we can be part of the solution to this problem and actively seek other opportunities across the country as we continue our growth journey. ”

Symonds Street Medical Center has been completely renovated and reopens as a brand new Tend Medical Center in early December. Conveniently centrally located, close to two major university campuses, the clinic will serve a significant portion of downtown Auckland residents as a provider of primary care and immigration medical services with onsite x-ray facilities.

“Symonds Street Medical Center complements Tend’s existing clinic in Kingsland and the two clinics will work together to give Aucklanders more options to see a doctor when and how they want,” said Robinson.

“The population of central Auckland is growing and it is a diverse population that is currently not well served with almost 50,000 people who are not registered with any GPs in the board of health area. of Auckland District. The acquisition of the Symonds Street Clinic will allow Tend to offer residents of central Auckland easier access to innovative primary health care on their terms.

Complementing Tend’s existing in-person clinics in Kingsland and downtown, Pakuranga Medical Center is a modern full-service clinic serving much of East Auckland. Following its acquisition, the Tend team will work to integrate Pakuranga Medical Center in 2022 with the Tend Platform as the East Auckland Medical Center.

One of the former owners of Pakuranga Medical Center GP Eileen Sables said, “We are very excited to be working with the Tend team over the next few years to build the future of primary health care in this country and continue to serve the local community of Pakuranga. ”

“We were impressed with their vision and technological capabilities to provide high quality primary health care services that facilitate and facilitate access to a general practitioner. It’s also about using technology to reduce administration so that we can spend more time with our patients – in person or online.

Tend was founded in 2020 by Cecilia and James Robinson, the founders of My Food Bag, alongside Harvard-trained and public health expert Dr Mataroria Lyndon and former Pushpay CTO Josh Robb.

As of November 2020, Tend has enabled over 80,000 patient interactions, with two-thirds of patient concerns addressed effectively through online app views with over 95% patient satisfaction. Typical conditions treated include mental health, women’s health, sexual health, pediatrics, and repeat prescriptions.

Robinson says she’s incredibly proud of what the Tend team has accomplished together in the first year.

“We came together motivated by the belief that there is a better way to deliver health care in New Zealand and ensure that the future of primary health care continues to be owned and run by the Kiwis. For too long we have been expected to live with an outdated model of how primary health care services should be delivered here in New Zealand, ”said Robinson.

“Technology allows us to rethink the way we do things so that we can put the patient at the center of health care delivery. This allows Kiwis to access healthcare on their own terms and will ultimately provide better outcomes. ”

The Tend app is now available for free download at www.tend.nz/get. Once downloaded, Aucklanders can either register as an occasional patient or register with Tend as a primary care provider.

About Trend

Born out of a vision to make Kiwis the healthiest people in the world, Tend is transforming the delivery of primary health care services in Aotearoa by making it possible for people to talk to a doctor or nurse as easily as they can. can watch Netflix or scroll through Instagram.

In development for over two years, a team of healthcare professionals, technologists and entrepreneurs have joined forces to put patients at the center of healthcare delivery. Tend uses cutting-edge technology to allow patients to safely see a doctor or nurse from the comfort of their home, workplace, or any location they choose through an app on their smartphone.

The Tend app has a built-in functionality that allows Tend healthcare professionals to interact with patients as if they were sitting in the room with them. This includes issuing prescriptions, ordering lab tests and providing referrals.

To complement its digital consultation service, patients can visit strategically located physical clinics for face-to-face consultations or physical exams with a Tend clinician as needed, giving people full control over how, when and where to. see their healthcare professional.

Tend empowers Kiwis to have more control over their own health care, improve health outcomes, and help people live longer, happier, and healthier lives.

The Tend application is now available for download at www.tend.nz/get.


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